Getting started
Welcome to iTrade
What iTrade does, who can do what, and how to find your way around the menus.
For: Owner, Manager, Sales Person
iTrade keeps your shop's sales, stock and money in one place. You record each sale at the till, and iTrade works out what is left on the shelf, what you have made and where the cash went. These guides take you through every part of it, step by step.
What iTrade does
- Sales: record sales with one or many items, take cash, EcoCash, card or bank payments, work out change and print receipts.
- Customer accounts: keep track of change you owe a customer when you have no small notes.
- Stock: products, deliveries, purchase orders, write-offs, transfers between branches and stock takes. Stock levels update by themselves as you sell and buy.
- Money: expenses, End of Day, Profit & Loss and Cash Flow reports.
- Team: each person gets their own login, and their role decides what they can see.
Who can do what
Every login has one of three roles. The Owner picks the role when they add someone (see Adding your team).
| Role | Can use |
|---|---|
| Sales Person | Sales, Customer Accounts, Purchase Orders (to request stock), and the Sales Report, which shows only their own sales. |
| Manager | Everything a Sales Person can, plus the Dashboard, products, categories, purchases, stock transfers, write-offs, stock takes, expenses, startup costs, the day-to-day reports, notifications and the Audit Trail. |
| Finance Manager | Everything a Manager can, plus Profit & Loss, Cash Flow and Billing & invoices. |
| Owner | Everything, plus Team Members and Company Settings. |
If a menu you expect is missing, it is almost always your role. Ask your Owner to check it.
Finding your way around
The Apps home page
After you log in you land on the Apps page: a grid of tiles such as Sales, Customer Accounts, Reports and Products. Tap a tile to open that part of iTrade. You only see the tiles your role allows.
To get back to the Apps page from anywhere, click the grid icon or the iTrade logo at the top left.
Quick links under the top bar
Many pages show a row of small links just under the top bar. They take you to related pages without going back to the Apps page. For example:
- Sales pages link to Sales, Customer Accounts, Reports and Audit Trail.
- Stock pages link to Products, Categories, Inventory Purchases, Purchase Orders, Stock Transfers, Stock Write-offs and Stock Takes.
- Money pages link to Expenses and Startup Costs.
- Team pages link to Team Members and Company Settings.
In these guides, a path like Stock โ Products means: open any stock page (or the Products tile) and use the quick links.
The top bar
- The bell (Owners, Finance Managers and Managers) shows unread notifications, such as low stock. Billing reminders only reach the Owner and the Finance Manager. See Low-stock alerts.
- The company switcher is a drop-down list showing which company or branch you are working in, with your role next to it.
- Your name opens a menu with My Profile, Billing & invoices (Owners only) and Log out.
Head office and branches
If your business has more than one shop, iTrade can set it up as a head office with branches. Each branch has its own products, stock, customers and sales.
- Pick a branch in the switcher to work in that branch only.
- Pick the head office (it shows as "Name (+branches)") to see the figures for all your branches added together.
Always pick the right branch before you record a sale, add a product or receive stock. What you record goes to the company shown in the switcher.
Website or app?
You can use iTrade in any web browser, or install the app on an Android phone or a Windows or Linux computer. The app can keep selling when the internet is down and sends everything through when the connection comes back. See Installing the apps and Selling offline.
Where to start
If you are new, read these in order:
- Registering your business
- Setting up your company
- Uploading your opening stock
- Adding your team
- Making a sale
Prefer to be shown in person? We offer training. Call or WhatsApp us using the details on this page.