Getting started
Registering your business
Sign your business up, log in for the first time and get your account switched on.
For: Owner
You can sign your business up yourself in a few minutes. The person who registers becomes the Owner: the login that pays, adds staff and changes settings.
Register
- Go to the iTrade website and click Register (it is in the header of the home page).
- Under Your business, fill in:
- Business name: the name customers know you by. It must not already be registered on iTrade.
- Business phone.
- Business email: invoices and billing reminders are sent here.
- Address (optional).
- Under You (you'll be the Owner), fill in your first name and last name. You don't choose a username or password - iTrade makes them from your name.
- Click Create my account.
You are logged straight in and taken to the Billing & invoices page.
Your login
As soon as you register, your billing page shows your new username and password - Chipo Ncube becomes chipo.ncube, with a password like OliveStone34. Tap Send to my phone to WhatsApp it to the number you registered with, or Copy it.
The password is shown once. Save it before you leave that page. If you do lose it, use Forgot password? on the login page (it needs the email on your login), or message us on the chat bubble.
You can change it any time under My Profile.
Your free 30-day trial
Your trial starts the moment you register. Nobody has to approve anything and there is no card to enter. Use iTrade properly for 30 days: load your products, ring up real sales, print a receipt, look at your reports.
The trial runs for 30 days counting the day you sign up, so signing up on 1 March means your last free day is 30 March. A banner at the top of every page counts the days down.
The trial is you and one Sales Person
During the trial you can add one Sales Person, so you can try a sale at the till the way your staff would. Managers, Finance Managers and other Owners have to wait until you pay - the trial is for trying the system, not for running the shop on for free. Pay for iTrade and you can add the rest of your team straight away. See Adding your team and choosing roles.
When the 30 days are up
iTrade pauses. Everything you entered - products, sales, customers - is kept exactly as you left it, and it all comes back the moment you pay. There is no grace period on a trial: that is for paying customers whose payment is a few days late.
The price is $10 per user per month. Everyone with a login counts as one user, except one Sales Person, who is free. You can pay for 1, 3, 6 or 12 months at a time. Pay with EcoCash on the billing page - see Billing and paying with EcoCash.
Paying during your trial doesn't waste the free days. Your paid month starts the day the trial ends, so pay whenever suits you.
Your first login after that
- Go to the iTrade website and click Sign in, or open the app.
- Type your username and password and log in.
- You land on the Apps page. From here, set up the basics in this order:
- Add your logo and address so they print on receipts.
- Upload your products and opening stock from Excel, or add products one by one.
- Add your staff, each with their own login.
- Install the app on the till phone or computer if you want to sell offline.
Write your username down somewhere safe. If you forget your password, Forgot password? on the login page sends a reset link to the email on your login. See Your profile and password.
Already have a login?
If you already use iTrade and want to open a second shop, don't register again. Ask us to add it as a branch of your business, so you can see both shops together and pay once. See Setting up your company.