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Getting started

Installing the iTrade apps

Get iTrade on Android phones and Windows or Linux computers, and sign in.

For: Owner, Manager, Sales Person

iTrade works in any web browser, so you don't have to install anything. The apps add one big thing: they keep selling when the internet is down. They are free to download and use the same username and password as the website.

Which app?

AppFor
AndroidPhones and tablets. Can scan barcodes with the camera.
WindowsA till computer running Windows 10 or 11.
LinuxA till computer running Ubuntu, Debian or most other Linux systems.

All three are on the public Download page (/download/ on the iTrade website). You don't need to be logged in to open it. It is also linked from the login page ("Don't have the app yet?") and from the home page. If a download shows Coming soon, that version isn't available yet.

Android

  1. Open the Download page on the phone (or send yourself the link) and tap Download for Android.
  2. Tap the downloaded file. The first time, Android warns about installing from an unknown source. Choose Allow or Install anyway.
  3. Open iTrade and log in with your usual username and password.

The Android app needs Android 7 or newer. It installs on both 64-bit and 32-bit devices, so a cheap tablet works as well as a phone. If Android says App not compatible, you are most likely on a download older than 1.1.3 - get the file from the Download page again.

Windows

  1. On the Download page, click Download for Windows. Extract the zip file anywhere, for example to the Desktop.
  2. Open the extracted folder and run iTrade.exe.
  3. Windows SmartScreen may warn you once. Click More info, then Run anyway.
  4. Log in with your usual username and password.

Linux

  1. On the Download page, click Download for Linux to get the AppImage file.
  2. Make it executable: chmod +x iTrade-*.AppImage
  3. Run it: ./iTrade-*.AppImage

Signing in and finding your way

After you log in, the app shows tiles in three groups:

  • Sell (works offline): Sales, Customer Accounts and Products.
  • Manage (needs a connection): Dashboard, Reports, Purchase Orders, Inventory Purchases, Stock Transfers, Write-offs, Stock Takes, Expenses, Categories, Notifications, Team and more, depending on your role. These tiles grey out when you are offline.
  • Account: Sync, Switch Company (if you work at more than one branch), My Profile and Log out.

The first time you log in, the app downloads your products, customers and recent sales so it can work without internet. Stay connected until that finishes.

If you work at more than one branch, use Switch Company to pick the right one before you sell.

Barcode scanners and printers

  • USB or Bluetooth scanners work like a keyboard. Tap the scan box once, then scan.
  • Phone camera: use the camera button on the sale screen, or Scan on Products.
  • Receipts: on a computer, receipts print to any printer installed on it, including thermal receipt printers. On Android, use the phone's print option (a Bluetooth receipt printer needs its print service app installed), or share the receipt as a PDF, for example on WhatsApp.

Install the app on your main till even if your internet is usually good. When the network drops you just keep selling.

Next: Selling offline with the app.

Prefer someone to show you?

We train your team - in person or on a call - and we're a message away if you get stuck. Call or WhatsApp +263 78 957 3068.